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NexGen Blog

Please read if you use Web-to-Case or Web-to-Lead

Posted By:  Maria Kelley
Friday, May 26, 2017

To improve the performance of the Web-to-Case (W2C) and Web-to-Lead (W2L) functionality, the endpoint that receives the W2C/W2L form submission data from company websites to create leads/cases in Salesforce will be replaced with a new endpoint with the Summer ‘17 release*. Action is required to to ensure no disruption to the creation of new cases and/or new leads by the Summer ‘17 release. What is the impact of this change on customer orgs? Websites using th
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The Salesforce Optimizer

Posted By:  Maria Kelley
Thursday, April 13, 2017

In the Spring’17 release, Salesforce introduced a new feature that is extremely helpful to admins.  It is called The Optimizer. The Salesforce Optimizer Report is a feature that evaluates your salesforce environment to determine how your company uses certain Salesforce features, then identifies ways that you can improve them. The main focus of The Optimizer is to help determine ways to simplify customizations and drive adoption of features. The report it produces gives
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Collaborate with Salesforce Chatter

Posted By:  Maria Kelley
Wednesday, March 15, 2017

Salesforce Chatter is a powerful way to collaborate, share information and streamline your project management. Here are some ways Chatter can help your organization operate more efficiently: 1.     Creates a centralized place for brainstorming - simply post a question to get input from all of your connections 2.     Less email – there is no longer the need to sift through “reply all” emails to see everyone’s reply.  3. 
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