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CONTACT CENTER STAFFING

Employment For All


NexGen Consultants is proud to partner with Clovernook Center to provide contact center jobs to people who are blind or visually impaired.

Did you know that the average turnover rate in the contact service center industry is between 30-45%?  This problem is a top priority of every industry leader. If your company has a call center, we have a workforce that will solve this problem and exceed your expectations.




Why does this solution work?  

  • People that are blind and visually impaired have a 70% unemployment rate and want to work but can’t find jobs.
  • Because of their condition, they have developed their listening skills to a level that sighted people can not comprehend.
  • Once employed, people that are blind and visually impaired almost never quit their job because they are grateful to have employment.

 

NexGen has developed a completely different solution for staffing a call center.  We hire and train people who are blind and visually impaired to work with your current contact center employees.  When you choose NexGen Consultants as a contact center partner to augment your team, you can change lives, as well as improve your service levels and productivity.

Contact Matt Mountain at matt@nexgenconsultants.com or at (513) 206-9935 for more information.  

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