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FREQUENTLY ASKED QUESTIONS


Salesforce


What should the client team mix consist of on a Salesforce project?


It is critical to have a Project Sponsor (someone funding the project) that is passionate and engaged.  Even if the person funding the project is not available, they must delegate the authority on the project to someone that is passionate and engaged.  Assuming that person is engaged, you also need to have the correct business people on the project that can provide requirements, test the application through the course of the project and be able to answer questions.  We typically see a “business” person being the Client Project Manager and the IT department is available to help with items such as data migration/integration as well as Outlook integration. 

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